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Clove

<span style="font-size:18pt;font-family:&apos;Proxima Nova&apos;,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">U.S. Customers:<span style="font-size:12pt;font-family:&apos;Proxima Nova&apos;,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Clove is happy to offer free standard shipping on orders with a pre-tax total of $49 or more! The cost of shipping for orders less than $49 will be calculated at checkout once the shipping address is entered. All orders ship from our warehouse in Pennsylvania!<span style="font-size:12pt;font-family:&apos;Proxima Nova&apos;,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">The cost of upgraded or expedited shipping is based on the order shipping address and calculated at checkout. Please be aware that we cannot update or refund your UPS shipping method after checkout.&#xA0;<span style="font-size:12pt;font-family:&apos;Proxima Nova&apos;,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">The cost of shipping is non-refundable, even if you return your order.<span style="font-size:18pt;font-family:&apos;Proxima Nova&apos;,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">International Customers:<span style="font-size:12pt;font-family:&apos;Proxima Nova&apos;,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">For our international (Canada + UK) customers, the shipping cost can vary depending on your location. Once you have entered your location on our checkout page, the shipping fee will be displayed with any custom and duty tax prior to finalizing your order. Due to your location, shipping fees vary.&#xA0;<span style="font-size:12pt;font-family:&apos;Proxima Nova&apos;,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">The cost of shipping is non-refundable, even if you return your order.

U.S. Customers:. Clove is happy to offer free standard shipping on orders with a pre-tax total of $49 or more! The cost of shipping for orders less than $49 will be calculated at checkout once the shipping address is entered. All orders ship from our

How much does shipping cost?

Fulfillment and Shipping

How do all of the Clove shoe specifications compare?

What is SuperCush™?

What are Clove shoes made of?

Are Clove shoes considered slip resistant?

What are Clove socks made of?

What is the Clove Featherlite™ Underscrub made of?

What are Cloveys™ made of?

How often does Clove release new shoe colors?

I’m not a nurse or a healthcare worker. Would Clove shoes be a good option for me?

Where can I buy Clove products?

Does Clove sell replacement insoles?

Product

How do Clove shoes fit?

How do Clove socks fit?

How do the Clove Featherlite™ Underscrubs fit?

Fit Guide

Where does Clove ship?

What are your processing / shipment timelines?

How can I check my order status?

Can I cancel or change my order?

Can I edit my shipping address after checkout?

My tracking link says “Label Created.” What does this mean?

My tracking link shows delivered, but I can't locate It. What do I do?

What is Clove's return and exchange policy?

What is the Clove Guarantee?

How do I return my Clove order?

How do I exchange my Clove order?

How and when will I receive my refund?

How do I find my order number?

Do I need to return free items?

What is "Final Sale"?

I purchased my shoes from a third-party reseller! Can I send them to Clove for a refund or exchange?

I was given a Clove gift card! Can I exchange it for a cash refund?

How do returns and refunds work for discounted orders?

I returned a different company's product to Clove.

Returns and Exchanges

What is Clove #WithLove Rewards?

How do I join? Who is Eligible?

What are the program tiers? Does my loyalty tier status expire?

How do I earn points?

How do I redeem my points?

What happens if I return an order where points were redeemed? Do I lose the points?

Do points expire?

Where can I see my points, rewards, and tier information?

Will my past purchases count towards my rewards?

Can I stack my points with discount codes or sales?

How does your referral program work? Are my referrals from your previous program still valid?

Is there a limit to the number of referrals that I can make?

Can I list my referral link on coupon-sharing sites like Honey or RetailMeNot?

#Withlove Loyalty Rewards

How do I clean my Clove shoes?

How do I clean my Clove Featherlite™ Underscrub?

How do I clean my Clove compression socks?

Care Instructions

Do you offer financing options for Clove sneakers?

How do taxes and duties work as an international customer?

I forgot to apply my discount code to my order. Can you honor it?

I found a discount code but it is expired. Can you honor it?

Do you offer group orders?

I got an email from insights@goclove.com! What does this mean?

What does the bar above the ‘c’ in Clove represent?

What does ‘you support them, we support you’ mean on the shoes?

I am a retailer. Do you sell wholesale?

Any other questions?

Other

How much does shipping cost?Updated 7 months ago